Firestone
Wrong Diagnosis

My car was having problems starting so Firestone told me I needed to get my alternator replaced. I didn't like the idea of going to a chain shop so I went to a smaller local auto shop to get it replaced there (which was not cheap to say the least). I got my car back, and long and behold my car was having the same problem. So I bring it back to the local shop, and they tell me my starter is bad. Firestone not only charged me to check the electrical part of my car, but they diagnosed the problem completely wrong. I am furious!!

Company: Firestone
Country: USA

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