Sears repair
Repeated Missed Washer Repair Appointments and Lost Workday

My washer started leaking I called sears repair services some one came out on 10-31-11 check it and told me somebody else need to come out and repair it they came back out on 11-2-11 and told me they have to order some parts and they would have to come back out on 11-9-11 from 8:00 am to 12:00 pm I did not go to work waiting for them 12:00 pm came no one came out I called they told me they running late some one will be there in about an hour I waited for an hour and a half no one came I called back they told me some one will contact me to let me know when there in there way three and a half hours pass I called again they told me that I have to wait until 11-18-11 because that's the earliest date they have but no one show up or call me to let me know that no one would be coming I lost a day of work for nothing I been waiting to get my washer fix for over three weeks I called again they told me they can not do nothing about it until my appt. date that they have set for me and if I need to wash clothes that bad for me to go to laundry mat and wash my clothes and they reimburse me but I do not have the funds I will never recommend sears repair service to nobody they are the worst and they say one thing and do another again they are the worst

Company: Sears repair
Country: USA

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