Sears
Online Battery Order Failed and Phone Support Hard to Understand

Construction & Repair

Http://www.sears.com/diehard-gold-garden-tractor-battery-group-sizes-u1r/p-02827195000P

Tried to purchase this battery on-line today, it says buy on-line pick-up in store. No box to select this feature, so I called Sears 1-800-469-4663 to maybe order over the phone or get help to make the purchase on-line and was transferred a couple of times and finally to a young girl who spoke English but I had a terrible time of understanding what she said, I believe she said it was not available in my local store, but I had seen many there 1 hour before, when I came home to get my old battery for a core exchange I checked on-line to make sure of the correct size, I found it much cheaper on-line from Sears. Cheaper is better for the same product and I asked to speak with someone other than her, like her supervisor she kept repeating herself which I could not understand. Asked many times to speak with someone else and finally hung up. The store where I saw these batteries was in Glassboro, NJ (Sears Hardware and Appliances)


Company: Sears
Country: USA
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