Conns
Defective Weedeater and Refrigerator Repeatedly Failed, Warranty Runaround

Construction & Repair

We bought a Poulan weedeater from Conns. It started to have problems within a few months, so we took it in to get fixed. It took several weeks because they lost it and then they tried to give us someone else weedeater & it was a different brand.

We finally got ours back, it still did not run right. They brought a "new" one to our house. Throttle cable & the carburetor needed work which I did myself. The trimmer head was missing we received that part a week later by a shipping company.

On August 29 we bought a Frigidaire side by side fridge/freezer, with a extended 5 year warranty. On June 26 it started to stop cooling & water coming out of the freezer side, lost a bunch of food cause it happened overnight, no power outages. It took several days to get any one here to fix it. They replaced the compressor a few days later it stopped cooling again, and again lost food. They replaced the control panel. A few days again it stopped cooling. They came out yet again & worked on for about one&a half hours. It finally started to work. We yet to receive our check for our spoiled food. Conns called & said to pick out another fridge/freezer. We will lose our money on our extended warranty & or pay more for new fridge/freezer, or take one that is to small for our family of 5 needs. Conns has done nothing but give us the runaround & lies! The problem is yet ongoing as of Saturday July 17


Company: Conns
Country: USA
State: Texas
City: Round Rock
Address: 1601 S IH 35
Phone: 5128283712
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