Sears
Price Match Refused on Washer, Manager Claimed Open Box Without Evidence

Appliance manage of westminster co. Store would not honor price match from a local retailers. For a washer. He stated, with no evidence, that this most of been an out of box item and would not contact the other retailer to confirm price. Craig mischaracterized the price guarantee policy and was caught in a lie when he stated that Sears does not match Costco prices - which is not true
here is the link to the other retailer to confirm they are a legitimate retail outlet, http://www.appliancefactory.com/aboutUs.php
no matter what your manager may want to believe, he cannot singularly disregard the price match guarantee because another retailer's price is lower - I would like the Sears store to match this competitors price (or prove why it should) not based on " Sears will not..., clearance or closeout prices, or prices on used, damaged, returned, open box or display merchandise" - this was not a open box nor close out item - which craig asserts it must be, without any evidence

Company: Sears
Country: USA

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