Sears
TV repair quoted at $527 and second technician visit not provided

KHADERMOE@YAHOO.com | Comments:
why thay call it service& repair dep-

For home service on the 17th i was schduel to get my tv checket after he
chck my tv now thats what he said its going to cost me 527.00? When i

Got the tv it didnt cost me that much my tv is 25to27inch i asked what

Is worong with it pcb need change i ask is
the hole pcb bad he said no but he cant figer wich part in the bord need
to be changed?
I got charged $99.00 for a tec that he wont do a repair thay only chang

Why when i called sears no one told me we dont have a work shop wher we

Can fix items that we cant fix at homes i called costomer relation thay

Said we send another tech to look at it for free on the23rd but that did
not hapen the same tech called me??? He said why i called the office nothing we can do for you i
called customer relation agine i asked them why the same tech call me

Thats not the deal the deal is a difrant tech is going to come and make
shure what on the pcb bord need to be changed

Customer relation told me today (angel) thay trust there tech and if she

Have to send another one she have to charge me another 99.00 i ask can i
speak to higer mangement she said she is the manager i think she need

Trining how to handel customers problem still not solved i need higer

Manegment to contact my i think people like that will run your down you cant tell your customers
you going to do somthing then you dont i dont want to call the better

Bisnus beruo at leas i have to sear need to fix the issue

Moe
4619 windcastle dr #913
arlington tx76018
order#40012324

Company: Sears
Country: USA

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