Home Depot @ Home Service
Riverview Contact Center Manager Accused of Mistreating Employees
- 02-07-2004
- 2
Home Depot @ Home Service in Riverview, FL, also known as the Contact Center, is a prison and a concentration camp. They have no regard for their employees. There is one manager there, an African American named Terrance Dennis. He walks around and speaks to the employees as though they are nothing. When this company opened its doors, it promised the employees an open door policy, and they lied. If you go into one of the managers' offices to report a supervisor, there is a chance that you will lose your job. This same manager, Mr. Dennis, talks to people like they are nothing.
If you stand up for your rights, he will terminate you at the drop of a pin. People have died out there, had heart attacks and strokes, and about ten or more times a month the EMTs come out to take employees to a hospital. Employees are very unhappy with their jobs, but a lot of the employees are either older or came from the stores and really cannot do any better. Someone needs to do an investigation of this company. They are getting away with murder, and we live in a free country, yet somehow it feels as though we live in a concentration camp. There is so much going on at the Home Depot @ Home Center in Riverview, FL that it will make your head spin.
How can this be the land of the free and home of the brave, and how can our men and women be in Iraq fighting for justice for the Iraqi people when they have fellow citizens at home suffering so much mental abuse from employees who misuse their position?
Something has to be done. Another thing that really hit home for an employee was when they asked Mr. Dennis, "Don't you care about your employees?" and he said, "I don't care about anyone here, I care about Home Depot and my family." This man does not get on the phone and speak to angry customers who have been jerked around, and he does not suffer the verbal abuse that the employees go through day in and day out with these customers. And mind you, I have seen management anger some employees to the point that they would take it out on the customer at the least little sign of miscommunication between them and the customer.
These things are not right. I knew of a company, and I will not say where it is located, whose owner made his father a promise on his deathbed that he would open a company and treat the employees with the respect they deserve, because the company his father worked for was like Home Depot @ Home Service. He said he would make it his business to meet with each and every one of them one on one if he had to, to let them know they are appreciated, because you will get more out of employees if you treat them right than if you treat them like they are nothing.
One lady had a daughter dying from cancer, and because she had to take time off from work to be with her daughter at the hospital, they fired her, a single mother without any help for her and her two daughters. An elderly lady who worked there had a nervous breakdown because of the disrespect that the managers and supervisors showed her, and she no longer works there. A supervisor had a nervous breakdown because of the way she decided to treat her employees with respect, so they started getting on her. A supervisor lied about an employee, and they took away the 30 cent raise this employee really needed. Some women wanted to put together care packages for the soldiers in Iraq, and they were told they could not. Another employee, and this makes it so sad, has a son in Iraq. She asked to speak with the visiting Congressman, Mr. Putman, so he could see the face behind the emails, because her son was sent to Iraq and he is not a US citizen. They told her that he was not out there for her son, and they did not allow this mother to speak with the Congressman. What kind of company is this?
And they sell products that build homes for people. Last but not least, at Christmas they give all the employees a $25.00 gift card with a 10% discount coupon to shop at their stores, and they brag in meetings about how many billions of dollars they bring in. They need to be investigated. They also just received a government contract. Does the US Government know what type of company they are contracting with, one that takes food out of the mouths of employees who are being abused? Why are they supporting them? Did they meet with some of the employees one on one, or set up a web site where employees can go and formally lodge their complaints against these monsters, who are abusing not only the employees but the employees' families? This too needs to be checked out.
The world has had so many evil people and dictators, but Home Depot @ Home Service is in a free country that is allowing this to go on, and no one is doing anything about it. If someone reads this, please forward it to someone who can look into this and help these poor people who are only trying to work to put food on the table for their families and keep a roof over their heads. This has to stop. The toll free number out there is 1-800-908-9105. Many people need to light up the switchboard there and let them know that this is America and not some third world country. Someone needs to let these people who call themselves in charge know that they are not. Because if they were, they would not treat God's children like they are nothing.
Company: Home Depot @ Home Service
Country: USA
State: Florida
City: Riverview
Address: 3020 US Hwy 301 South
Phone: 8136353500