Sears
Rude Associate Refused Sale at Front Street Store

I went to the Sears on Front Street in the Kansas City Metro area.
The customer service associates were rude, hostile, mean and refused sell to me. The old man that assisted me actually told me to go somewhere else to purchase what I needed, knowing or thinking I had to purchase what I needed there. I found myself talking to him as if I were the sales associate and apologizing for even intruding on his day. I am 53 and in my life time I have never been so abused by a sales associate. Yes his actions and speech was abuse.

A couple of days latter I went to Lowes to search for the product. The associates at Lowes special ordered the product.

Since then I have had conversations with others and discovered they had experience similar abuse.

Company: Sears
Country: USA

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