Nordyne
Dausel Heating & Cooling - Sold me a pile of crap Heat Pump that hasn't worked right since installed

Through a friend I found an installer who said he could get me a good deal on a heat pump system. So I told him go ahead and lets order it. He sold me a Gibson Heat Pump system, that took approximately 4-6 months to even get shipped during which time the company he ordered his systems through filed Bankruptcy.
Once it was installed, I had problems with a little pin hole in the coil. It took two months for my installer to be able to get a replacement coil, because Nordyne didn't want to work with him because he no longer sells that brand. Finally that coil was replaced and the feon was refilled.
A month later that coil got a hole in it and all the feon leaked out again. It took another month to get a new coil and this time my installer charged me $260 for feon that isn't covered under the warranty.
Now after running on Emergency Heat back up all winter, I decided to try to turn the system to heat pump and found that once again there is a problem with my system. I am currently looking for a different service tech to come look at it because my previous installer said my 1 year service warranty is now up and he is not willing to help me fix something that has been wrong from the start.

Company: Nordyne
Country: USA
Site: nordyne.com

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