Sears
Hard-to-Understand Call Center Rep and Loud Background Noise

Today, we called to make an appointment for repair of our Kenmore washer. When connected to the call center it was very hard to understand their representative. English was not his language. Obviously the call center is located outside the US.

Not only being difficult to understand the representative the back ground noise was unbelievably loud!!!

Company: Sears
Country: USA

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