The Home Depot
Granite counter installed with an ostrich egg sized blemish

"A picture is worth a thousand words." If only you could see the pics. Anyway, the installers came in and installed the granite counter. All looked great except for a blemish, a discoloration, in an obvious area in the front. They completed it in a short time, and I was pleased. The installers said, "We are done, and please sign here to show that we actually came in." It was a piece of paper, black and white, cheaply photographed, with a blurred signature, the required paper.

So I signed it, thinking, well, they arrived and installed. But before letting them go, I did mention there is a discoloration or blemish the size of an ostrich egg on the counter.

Their response was "natural occurring quality." I said, as long as someone can fix it, I can work with it. So, the installer said on the piece of paper where you signed it, just write down your comment on the paperwork and it will be faxed to Home Depot.

Company: The Home Depot
Country: USA
State: California

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