Sears
Warranty Refused Repair of New Lawn Mower With Bent Crank Shaft

I brought a lawn mower at sear and right out of the box I started it up and it would not function after mowing my front lawn. The repair center i took it to said they will not repair it as I personally bent the crank shaft.
How can I bend a crank shaft? Why did the store tell me the warranty covers everything no matter what it was or how it was done?

They want me to pay another $131.00 (I paid $226.00 for the machine and warranty) for repairs to a machine I have a warranty on that should repair the machine for me.
Sears sells you a defective machine then makes you buy a warranty then make you pay for any malfunctions of the machine.

Company: Sears
Country: USA
State: Illinois
City: Bridgeview
Address: 7310 W 87th
Phone: 7082334762

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