USA Wallpaper/Decorate With Style
USA Wallpaper - Decorate With Style Refuses to issue credit

On July 6, I placed an order online with Decorate With Style-USA Wallpaper. Payment of $34.17 was taken immediately from my PayPal account.

I received an e-mail July 10 confirming my order, but without any information on when I would receive the item. I called and was told the item was back-ordered (not stated on the Web site) and might not be shipped for months. This was unacceptable.

I canceled the order immediately, and have been waiting for a refund since, despite several requests to customer service and accounting.

I ordered from this company because it was a Yahoo Merchant. Now it appears it is not anymore. I researched the company further, and found out this is its standard practice - refusing to issue credits or refunds for months and sometimes never.

A reputable company only charges a customer's account when the item is shipped, not before. What this company has done to me and others is a ripoff.

To date, nearly two months later, the actions I have taken include a dispute pending through my bank, and complaints filed with the Federal Trade Commission, the Toledo Better Business Bureau, and PayPal.

Company: USA Wallpaper/Decorate With Style
Country: USA
State: Ohio
City: Sandusky
Address: 2419 E. Perkins Ave
Phone: 8005735824

  <     >