Universal Air and Heat
Technicians appeared drunk and high while replacing my AC unit

This company is horrible. They do not care about their customers. 2 guys came out to replace my a/c unit and one of the guys was drunk and fell asleep on my couch while the other one worked upstairs. Once he was done I had to help him clean up and take his tools out to his service van while the other one was still asleep on my couch.

My A/C still did not work and the company sent out 2 other men whose eyes were red and they were obviously high and they kept laughing at me.

When I called the company the receptionist was so rude to me and did not care about my complaint. I will never call them or use them again!!!

Company: Universal Air and Heat
Country: USA

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