Compuvest.com
Unpleasant shopping experience

Ordered a wrong part. Tech support was not at all helpful in selecting the right part, kept referring me to the online catalog. Had to get RMA number. Sent back for exchange. RMA was processed but replacement was never sent. Received partial refund, minus restocking fee. (May be fair, but still unpleasant). Had to call customer service. Evidently they did not have replacement part listed in the catalog that tech support was referring me to. Never got an explanation via E-Mail. Stuff is unfriendly. Overall unpleasant experience.

Company: Compuvest.com
Country: USA

  <     >