Hewlett-Packard
Their version of customer service leaves much to be desired

I purchased a Officejet printer this past year and contains worked good, that's until last month. I kept receiving a mistake that ostensibly explained I required the official H/G printer cartridge. I'd been using replacements from Office Maximum without any issue. And so I got it back again to Bestbuy since itis still under warranty. 14 days later it is back having a declaration there's nothing wrong - simply need to utilize their capsule.

14 days for that? With no clarification why this abruptly occurred? I believe a "time-release" bit of signal within their application. Perhaps just permit 5 or 6 replacements after which - MISTAKE. Anyhow. I wrote Mike Hurd, boss, with no one bothered to react. I used one hour in the shop, section of it on hold to "H/G customer support" which was a waste of period since all I did so was lay on hold.

There edition of customer support leaves significantly to become preferred.

Company: Hewlett-Packard
Country: USA
Site: hp.com

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