Hewlett-Packard (HP)
Officejet Pro 8500 Wireless Cannot Find Router After Trade Up
- 06-16-2011
- 47
I have purchased HP products for years. In fact, I have a HP printer at home and one at the office. I had traded up for a L7780 Multifunction printer when my other hp printer was having problems. Then in July I was having a problem with the L7780 and was talked into trading up for a Officejet Pro 8500 All in One Wireless for $299. When I received it, it was no trade up at all. In fact, you could buy the same printer for the same price at local shops. I did get an additional 2 year extended warranty because I did not want or need more printer problems. What happened? Now, in October, I have had to contact HP support on three different occasions because the printer wireless cannot find any routers, especially mine. So, I have spent hours working on the printer. This time it never finds the router after 4 hours on the phone. So, they decide to send me a refurbished printer with a 90 day warranty.
Company: Hewlett-Packard (HP)
Country: USA