Hewlett-Packard (HP)
Hewlett-Packard (HP) Consumer Complaint - Officejet Pro 8500 All in One Wireless

I have purchased HP products for years.in fact, I have a hp printer at home and one at the office. I had traded up for a L7780 Multifunction printer when my other hp printer was having problems. Then in July I was having a problem with the L7780 and was talked into trading up for a Officejet Pro 8500 All in One Wireless for $299. When I received it, it was no trade up at all.in fact, you could buy the same printer for the same price at local shops. I did get an additional 2 year extended warranty because I did not want or need more printer problems. What happened? Now, in October, I have had to contact hp support on three different occasions because the printer wireless cannot find any routers, especially mine. So, I have spent hours working on the printer. This time it never finds the router after 4 hours on the phone. So, they decide to send me a refurbished printer with a 90 day warranty.

Company: Hewlett-Packard (HP)
Country: USA

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