Hewlett Packard / OfficeJet 5610
I will never buy another HP product again

Named the specialized quantity, somebody in Asia responded. It had been very hard to comprehend them. They explained that my guarantee on my printer had terminated on July 19th and that I was calling September 2nd. I told them that my printer wasn't per year old because we didn't possess a computer in June. We bought our desk-top on August 31st and also the printer and pc were mounted in the same period. I got discouraged then your specialist got discouraged and moved me while I had been still talking. The Next specialist simply repeated the same not hearing what I had been stating, when I request to talk to boss she got actually very and did keep in touch with many moments as if she did not understand how to react. The entire scenario was really weird. At this time, I choose to contact corporate, they move me to specialized assistance this time around towards the Philippines where we undergo an identical encounter, at the moment once they are prepared to assist me the battery on my cordless telephone is desperate and that I needed to hang-up since I'd been with horsepower for nearly one hour but still didn't get my printer/copier to function.

Hp company people: i do not care if you made your officejet printer - all i understand is that we installed it fresh after augt 31st as well as the copier isn't annually old, however, you do not care, whatever you care is the warranty ended, in this instance simply 2 wks as well as your customer support however didn't wish to help me until they'd sell me a guarantee ofome kind. That you don't understand what customer service is. I'll never get another horsepower item again!!!

Company: Hewlett Packard / OfficeJet 5610
Country: USA
Site: hp.com

  <     >