Newegg.com
Customer Service

I had gotten some memory from NewEgg.com that

Tested bad in my system, I contacted the manufacture and was advised to

Return the memory for replacement. I had attached memory coolers to the

Chips and didn't know how to remove so I told this to the NewEgg RMA

Department and they issues a return for the memory. Two weeks later I get an

E-mail from them that the product was damaged and would not be replaced,

Upon calling NewEgg because they didn't respond to my e-mail I was told that

Several chips were ripped from the memory and that they received them that

Way which is completely untrue. The woman that I spoke told me that there

Was no why they could have done it because its there policy not to but that

She didn't work in the RMA department and that I couldn't take to them as

They do not take call.

The entire process of dealing with them had been a complete nightmare and is

Only the latest in a string of issues I have had with them.in the end it is gong to cost me almost $500 and I will

Never do business with them again.

Company: Newegg.com
Country: USA
Site: newegg.com

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