Dell
Inspiron D530 problem unresolved and promised support calls missed

Computers & Services

I have had the worst experience with Dell Tech Support. I have had the same problem with my Inspiron D530 since I bought it several weeks ago. I reported the error mssg to Tech Support and they attempted to correct the problem three times. Now they keep promising to call and help me over the phone. They schedule the call and lo and behold no call. I have bought 5 Dells in the past and I can guarantee I will NEVER buy another one. Now I have a $1000 paper weight that I cannot view pics of my children and grandchildren on. Thanks Dell, for missed appointments, missing work, staying up late, and loads of frustration.


Company: Dell
Country: USA
Site: dell.com
  <     >  

RELATED COMPLAINTS

Dell
Two months without help after modem fix, printer drivers missing

Dell
Latitude broke twice in five months and support refuses refund

Dell Computer
Promised Technician Visit Never Happened for Failed CD-ROM Drive

Dell Computer
Poor Customer Service & Product - Inspiron 1720

Dell
Reaching US Based Tech Support Through Unresolved Complaint Form

Dell
Inspiron 1420 Is Third Problem Computer, Tech Support Blames Consumer

Dell Computers
Outsourced tech support failed to fix wireless adapter or send technician

Dell
Support Promised Replacement Then Refused Help After Warranty Expired

Dell Computer's
Ripoff

Dell Computers
False claims about award winning tech support Round Rock Texas