Dell Computer's
Ripoff

I bought a laptop in 2004 and my hard drive crashed 2 times. The first time when it crashed, it was covered by the warranty. But the second time, it was not cover. The second time that my computer crashed, April it took Dell a month to get me a hard drive.

I kept calling them daily asking for a update, they kept changing the story on when my order wasd going to be sent out. Then on the 3rd week, they broke down and told me that there was a back order on a part on the hard drive that I ordered.

It was in the 3rd week that they told me the truth. I will not buy another Dell Computer from them. I will not deal with their sorry overseas tech support, if I get a overseas tech support, I will hang up on them. Dell has sold out to low cost to paying some overseas tech support like in India where you cannot understand them.

I feel that I can not depend on Dells Tech Support anymore, and have made my laptop computer a stand by computer. I went to my local electronics store, and bought me a full blown system.

I got me another brand, I had little trouble with the wireless keyboard, called the tech support for this other brand, they spoke english, I had me a new keyboard in 2 days. I am very happy with this OTHER company. I can't do much with Dell or can't deal with Dell. I have had my otherone for 3 weeks now, very pleased. I don't know what else to say about Dell, but they have low marks in my book with having very poor service.

Jon
Brooksville, Florida
U.S.A.

Company: Dell Computer's
Country: USA
State: Texas
Site: dell.com

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