Chadwicks of Boston
False Advertising, NO CUSTOMER SERVICE
- 12-04-2011
- 13
The corporation really ticks me down. Whenever you spot an order, you find that almost all of the things aren't in-stock. They provide backorder ship times which are wrong. They'll subsequently stop the backorder without informing you. I'd a sizable purchase that I had been awaiting products from. Lastly after 2 weeks I named them, simply to realize that they'd terminated the purchase without informing me. I'd some results I'd been keeping to ensure that I really could deliver all of them back together when the new products weren't appropriate. Their plan would be to not return your cash when the products are far more than 60 days old. I believed they must take the results since I'd been awaiting items which they'd terminated without notice. I named their client service point and waited on-hold for over 30 units, to learn that the individual couldn't assist me, which I required a "various customer support" that I'd need to be placed on store again for. After 39 units to be on-hold another period, I quit. I tried remembering, and quit again after over 30 minutes on-hold. I also sent customer support twice, and received no reaction. I'll NEVER purchase out of this organization again.
Company: Chadwicks of Boston
Country: USA
Site: chadwicks.com