The Lakeside Collection
Poor shipping / Poor Customer Service

Because of the economy and Lakesideis excellent rates, I put an order online on 11/18 for all of my childrenis Holiday presents. It is 12/1/08 and I have yet to receive any of my items.

After I put the purchase all products confirmed as "in-stock" as well as in looking into the standing online many times per week since purchasing, products have now been placed on backorder through 12/15 and two products were terminated! All this happened with no conversation from Lakeside. When it comes to items which are prepared to ship - they'll not be-released until ALL products are prepared to ship! While you would ever guess I'm very stressed that none of my products may get to period for Holiday.

To try and contact their customer support you may be assured a chaotic indication or, should you cope with, atleast a-13 second delay to talk to a real individual. Be aware - they work on CST and even though they declare to become available through 4pm CST, you'll possess a difficult time achieving anybody as much as that time. Therefore, should you proceed the choice path and contact them via mail online relating to your purchase don't anticipate an answer for minimally 2 business days and hope they really tackle the problem available. Sadly in my own situation, the reaction I returned was therefore very boiler plate and low-associated with the specificness of my case that it had been unhelpful and didn't offer quality.

In conclusion, best of fortune should you plan to purchase from Lakeside. Should you choose, make certain it is nothing you'll need instantly or for-anything as severe being an upcoming vacation.in that case, ensure that you purchase WEEKS ahead of time, since while you can easily see below actually 37 times beforehand is outwardly insufficient in order for them to close the offer.

Company: The Lakeside Collection
Country: USA
State: Illinois

  <     >