Autopartsway
Very poor customer service

When I tried to submit my order on-line there was a server error so the order did not go through but my money was held pending thru a prepaid visa card.in order to not wait 15 days for the money to be released I emailed a form from visa to autopartsway to have them complete basically just confirming that I did not actually place an order. Their customer service is extremely poor, they lied to me, promised callbacks, email replies which never came. They even tried to tell me they have never seen this form from visa and were not sure how to complete even though it was self explanatory. All I can say is if a company provides good customer service then customers will always come back but in this case I would never order parts from them if they were the last place on earth!

Company: Autopartsway
Country: USA
Site: autopartsway.ca

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