Dish Network
Card Hold Kept $80 After Installer Failed to Set Up Service
- 06-13-2009
- 8
We called to order services on a friday they send someone out on sunday the person they sent out wanted me to dig the place for the pole and supply the pole and do all his work and I was told that after I did that I would have to call for another day for them to come out it was apparent he did not want to do the job.
So I called and canceled the order this all started on 6/05 so then we were told that our money that they have on hold on our visa card would be released in 3to5 days it is now 6/13 and they still have our money held after making many calls to them we have gotten the runaround now were being told it will be next week before we get our money when we order this service we were told that the money would not even be charged until the services was connect but that was a total lie they but a hold on our card that day this is unfair to do people that way we are able to get cable anywhere else at this time because they have our money held up and we have been unable to come up with any more money this place is a joke I will make sure to tell anyone not to use the dish net work
Company: Dish Network
Country: USA
Phone: 8009007006
Site: godish.com