United Airlines
Overcharged Ticket Change
- 07-14-2011
- 3
Our buddy and that I bought round trip passes from OCEAN to HOU and back. During Houstson, we both investigated altering our filghts to come back early.in doing this, the broker/s (created 2 separate calls), equally mentioned there have been no extra chages which we really might get a credit of simply over $40. The broker I particularly talked with requested basically would really like the "credit" returned towards the unique card or provided within the type of a voucher. I required that it's positioned back on my friend's card.
About The day of my return trip, I experimented with sign in early and discovered they just transformed the full time of my flight and never the day. I easily named and had that set and was informed I'd obtain one more credit of $20 because the new trip was cheaper.
After coming in Dallas, I arrived at discover we were equally billed solution change costs of $600 every totalling in over $1,200!!! After processing a a reimbursement with comprehensive info, they're declining any kind of reimbursement and suggest that we're accountable for the price. Actually, our unique roundtrip tickets were simply over $300 each. Just how can it change from $300 to $900.insane should you ask me. Neither people might have transformed our routes if it had been significantly more than $100 each.
After answering their rejection email where they mentioned we're able to obtain they provide us a phone, they nevertheless haven't named or responded via email. Support!
Company: United Airlines
Country: USA