Honda Cars of Katy
Refusal of Warranty Work

Cars & Transport

I got my 2011 Agreement with 5200 miles to Ford Vehicles of Katy since there is a "taking" audio from the driveris side-front wheel and since the lighting about the driveris doorway choose to go out. They examined the lighting problem and stated the door screen have been eliminated just before my visit together which the vehicle have been altered, so that they couldn't recognize any guarantee work. It appears as though there is not really a floor sign likely to the fuse screen, therefore the lighting wasn't functioning. The projected outofpocket price might have been over $300. After trying to explain to them that I've never eliminated the doorway screen (why might I), they nevertheless declined to complete the job. I told them re assemble the doorway and that I could be directly into get the vehicle. Once I reached the support division to get the vehicle, I had been escorted to my car and never provided any paper-work. I'd to request the analysis written down and also the document work mentioned, that "client declined any more function, no fix finished". I'd to obtain the support representative included to sign up the support solution THEY declined to accomplish the guarantee work.

I will have a scheduled appointment 200 kilometers away in the dealer where I bought the vehicle in Sanantonio, Gunn Ford, that has usually looked after their clients. They actually agreed to purchase my gas to obtain down there since another Ford support division was creating problems.

Merely don't take your car to honda cars of katy

Oh, as well as for the taking sound, they stated they couldn’t discover a problem, even though minute I acquired within the vehicle to drive-away the audio was continual.


Company: Honda Cars of Katy
Country: USA
State: Texas
City: Katy
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