Honda
Ford treatment warranty issues

Ford Care Warranty. I bought a 2003 Honda Civic Hybrid (it was like-new, with 12,000 kilometers onto it. Whenever we bought the warranty Ford Treatment was suggest being the very best one. At about 60,000 miles we began reading a chattering kind of sound once the vehicle was initially started after which appeared to last longer and longer. I got it to the regional Dealer, Bill Rogers Honda (that has been excellent) to determine when they might notice the sound and determine the issue. After numerous occasions of making it, they decided we did are having issues. They did alter the valves also it assisted for some months after which the sound began again.

They posted it to Ford who stated it had been not their issue because it was after dark 60,000 miles. So that they posted it to FORD TREATMENT. They don’t appear to trust their Shops. They stated I'd must have me signal a document when it wasn’t approved I'd spend to possess my vehicle set back together. I named to ask exactly what the offer was and was informed they'd deliver A Completely Independent Technician towards the Dealer after my vehicle was aside OF COURSE IF he decided that it had been the issue they might approve the fix, normally I'd need to spend to possess it set back together. The analysis of the vehicle is Severe Device issues with noisy lifters. They stated it had been the noisiest Ford they'd heard. We attempted again speaking with Ford plus they informed the Dealer the situation was shut because it wasn’t their issue. After I named Ford Treatment these were really brief with me and stated they often settled 9 out-of 10 statements. Every day I get deeper and nearer to my Guarantee expiring with severe motor issues and that I still owe income on my vehicle. At this time personally I think that I got cut. College Ford suggested Ford Treatment and not described what might occur it we'd issues. Not once did they clarify that the repairs aren’t really lined. It was the very first year-out with this design, so that they aren’t prepared to acknowledge there might be some problems. I'd not have bought it easily had recognized it didn’t have significantly more balance behind it.

Here Is The 3rd Ford I've had in 16 years and not had issues such as this, never utilized and extensive warranty and sometimes even the standard guarantee. Subsequently to top it off my Pollutants lighting has seriously twice. I've completed all my preservation and gas improvements through my Honda Dealer. TJ the support individual has truly attempted to assist us. I noticed this week that Toyota Treatment is held by Ford.

Any suggestions?

Thanks

Jo

Company: Honda
Country: USA

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