FedEx Corporation
Mishandling of Merchandise

I made a large order of tools to be shipped to my home address. The company warned me I would have to be home to sign for the delivery. Waited all morning then noticed about noon that a package was on my front porch, no attempt to notify me it had been dropped, no attempt to get my signature. The box was about 90% torn open. Upon checking the shipment, I noticed that one of the tools was missing. It would appear that FedEx has no facility for accepting complaints from people they deliver to. I notified the company that I had purchased from and they promised to ship me a replacement tool immediately. I hope they don't use FedEx.

Company: FedEx Corporation
Country: USA

  <     >