E-Z Rent-A-Car
Overcharged by 1700!

I recently hired an automobile from e z Rent A Car in Tampa, FL. E z Rent A Car overcharged me by significantly more than $1700.00. Since I supplied a bank card, these resources were obtained from my bank account.

On March 28, I delivered the automobile towards the e z Rent A Car department in Tampa around 8:30 PM. The consultant prepared a Reimbursement for that $1700.00 cost. I had been informed it'd consider 3-5 business days, before I'd begin to see the resources attributed to my bank account. At that time, this cost was an enormous issue for me personally. It set my consideration within the damaging, since I didn't arrange for it. Having only transferred to Tampa, I had been along the way of hiring a flat and that I was not able to achieve this quickly. Nevertheless, I had been really individual together and decided to delay.

Then, on March 31st, used to do not see the reimbursement. I named my lender from Sunlight Trust Bank, Jeff Martin. He examined using the corporate lender consultant plus they determined there is no deal within the Impending Line. I had been surprised. Therefore, my bank and that I named the Supervisor at e z Rent A Car. We were about the telephone with him for 1-hour, as he supplied us with numerous id figures for that deal, and insisted it'd been published. Their justification was that it'd not yet been 3-5 business days, therefore the deal wasn't yet readable. I got his term and again waited.

Today is April 8th. It's been 9 business days because the reimbursement was published. Our bank once more has figured there's no reimbursement for $1700.00 within the pending line of my bill. This deal wasn't published. As a result of this, I'm not able to spend my lease for April. I've been billed a $75 overdue charge with my landlord. Additionally, I'm not able to spend additional expenses, that I'll be billed late fees.

Yesterday, on April 7th, I named the e z Rent A Car department in Tampa. I talked towards the consultant who initially prepared the reimbursement. He explained it had been definitely prepared, and there has to be an error. He assured me the Manger might contact me back. It's 10:35 AM, and that I haven't yet noticed back from anybody.

I need they return my cash today. This really is definitely undesirable and undoubtedly the TOUGHEST carrental knowledge I've ever endured in my own life. I'm so annoyed, and what is worse, I'm really hopeless. Like a business, they're keeping OUR resources, illegally, and benefiting from my great faith and rely upon them.

Please correct this case at the same time. I don't wish to notice that it'll be another 3-5 business days. I'd like these resources in my own account NOWADAYS. Easily have to, I'll visit the bodily e z Rent A Car department and get money! Easily don't notice back from you with my required answer, I'll don't have any additional option than to document a state with whatever small company business I've to, including a scam state with my lender, since THIS CAN BE A fake charge. Please think it is within yourselves to complete the right and good point, to recognize your term, and also to repair a scenario that has gone unmanageable by mismanagement and fake guarantees, inconveniencing among your visitors, and get this to right.

Company: E-Z Rent-A-Car
Country: USA
State: Florida
City: Tampa
Site: e-zrentacar.com

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