HSBC Credit Card
Credit on Account not Refunded

Page Delivered To HSBC:

By nowadays, I've a credit of $2170.60 on my bill together with your organization. I've called the next #1-800-365-0292 on numerous events to go over this credit and also have required the quantity be returned in my experience. Sadly it's become obvious with all my discussions that the reps haven't been correct in providing me the reality regarding this deal. Below is just a background of the changing times I've named your organization and what I had been informed concerning the reimbursement check by your consultant:

May-23 – Informed by your representative that the reimbursement check could be produced and sent by close of company today.

May 27 - Informed by your consultant the cash could be returned in my experience via Fed Express Overnight. Clearly the consultant I talked with on May-23 didn't approach the deal.

May 31- Informed by your consultant the reimbursement check was sent on May 30 ought to be rec’d with two business days.

June 2 – I contact again and talked with Heidi. Ext. 78152 id# hrs87h. It had been described the check was sent on June 1 and that I must have the sign in two business days. Therefore again, the consultant I talked with on May 27 didn't approach the deal.

The real history clearly suggests that each moment I asked about the standing of my reimbursement check, I've been getting inconsistent info from your own reps.

This Can Be A conventional written request your organization to return the quantity of $2170.60 in my experience. When the cash isn't to become returned, I obtain a written reaction by your organization detailing its placement.

Your focus on this issue is greatly appreciated.

Regards,

Mrs. Jeanette Woods

Company: HSBC Credit Card
Country: USA

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