Enterprise rent a car
Suspected fraud

Business billed 9 nights to get a one day rental, subsequently published another false cost several months later - avoid them

We hired an automobile in the White Plains, NY department and delivered it exactly the same time. Got their computer print-out bill before we quit. That which was a $56. Cost got published at over $500 on our charge card. Bob, the supervisor of the neighborhood department where we hired the vehicle guaranteed instant reimbursement along with a return phone. He never did. Their corporate office delivered our charge card organization fake paperwork to get a 9-time rental having a trademark onto it. We named that individual who did not return our phone. Then we obtained a $75 cost weeks afterwards our declaration.

A brand new supervisor in the nearby department apologized and released a reimbursement for that preliminary overcharge and guaranteed to research the $75 incorrect cost. Achieved the man in the corporate workplace who described the vehicle wasn't recorded in precisely for that correct length of rental period. Their program nevertheless exhibits a-9 day rental up to now. When asked where they held our unique one-day rental report, he explained it is saved in a disk. The $75 may be a solution quotation for that vehicle directly after we delivered it.

Very troubling business practice!

Company: Enterprise rent a car
Country: USA
State: New York
City: White Plains

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