Master Tool Repair
Told me the pair I needed, when it was sent not even close, charged me restocking and shipping fee

I did not know the correct part number to order for my air compressor. The one I had tried to order was incorrect. So I decided to call so they can tell me what I need.

When talking to the so called expert, I gave him the model number and the part number listed on my part/manuals I had on my air compressor.

He said that part number no longer existed, and I needed to get this one. So I said he would know. So I ordered it.

When I receive it, it wasn't even close to what I needed. When I returned it, they charged me a restocking fee, and of course I had to pay for the shipping.

I did call for a return number as instructed, but said I would have to pay both.

I called and talked to his supervisor, but he said I was incorrect, and they did everything right. Well obvioulsy they didn't otherwise I would have the correct part.

I should not only get my 8.20 back for the restocking fee, but 10 for the shipping. What a terrible customer service...

Company: Master Tool Repair
Country: USA
State: Virginia
City: Chesapeake
Address: 1226 Executive Blvd #105
Phone: 7574102879
Site: mastertooldrepair.com

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