FedEx
Daughter Christmas TV Left at Door and Stolen
- 12-19-2010
- 21
I ordered a 22-inch flat screen TV online for my daughter's Christmas present. We do not have much money and I had credit with this store. The order was placed on 12/10 and shipped the same day. At the time I placed the order, they were unable to give me a tracking number because of computer problems. By 12/18 I was getting concerned it would not make it here by Christmas, so I called the company I placed the order with and was horrified when they told me it was delivered and left in front of my door.
I live in a large apartment complex, and the package was stolen. I was home all day and no one knocked on the door. After speaking with a person at FedEx, I was told drivers are not supposed to leave packages, even if no signature is required, unless it is a secure area. Because of their incompetence, I have to explain to my daughter why her present from Santa did not make it. Thanks, FedEx, for breaking a young girl's heart and ruining her Christmas!
Company: FedEx
Country: USA