Uac
Distrespectful and unprofessional repesentatives refuses to handle resonable customer request
- 12-08-2010
- 10
I recently underwent a tramatic situation with the loss of my car. My car cought fire on Friday, December 3 while I was in it driving to work. I called and my opd and ofd came and put the car out. I had the car towed to my personal residence because I stilled owed for the vehicle. I contacted UAC on my lunch break to inform them of the situation that Friday. I was told to contact my insurance company and file a claim. At which time I explainded to the representive that I only had liablity. She stated to call anyway because they needed a claim in order to move forward.
I contacted UAC back that friday with the update and information from my insurance company in which they had requsted. The rep at that time stated that I should go to my local Car Hop and let them know what my price rance was so that they could get me into another car.
Company: Uac
Country: USA
State: Minnesota
City: Edina
Phone: 9523454500
Site: uaconline.com