UPS
Package skipped at end of route causing four extra days of waiting

Package supposed to be delivered on Thursday, 12.02.10. Was sent out for delivery, according to web site. Package was not delivered, because I am on the end of the route and it got too late for the poor driver to finish his paid job. Web site said the delivery would "be the next business day." Well, it was not delivered on the next business day, Friday, so I had to wait a total of 4 extra days to get the hard drive for my business. I'll bet UPS will not reimburse me for lost business because I do Insurance and the internet is my office.
I don't do well with a company not doing what they are paid, and too much, I might add, to complete the job.
Shame on you UPS, you have lost ANOTHER loyal customer. Hope all unhappy customers go to FedEx or USPS, and put your poor delivery practices out of business!
Have a great day...

Company: UPS
Country: USA
Address: 55 Glenlake Parkway NE Atlanta GA 30328 united states
Phone: 18007425877
Site: ups.com

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