Santander Consumer USA
Refuse overpayment refund

I delivered a payment to citifinancial and santander purchased out my mortgage. On sept 25 our credit union refinanced our car and delivered santander a look for$ 24,337.93 but our benefit was $23,474.28 departing distinction of $863.65. Santander also recieved my payment from citifinancial in quantity of $712.00 they also cashed. I am being told they cannot tell me where my profit overpayment went, and on nov. 10 my credit union sent a duplicate of both removed inspections, and asked that santander discover this overpayment money and send back tome. Both checks cleared march. 1, i have been waiting over month for these discounts for overpayments, but nonetheless nothing. While i contact and talk to someone they tell me no refund due, i will recieve fee thirty days after benefit is received, or payment will be sent thirty days after entitled is delivered, again it is a couple of bull and i've not recieved a cent.

Company: Santander Consumer USA
Country: USA
State: Texas
City: Fort Worth

  <     >