Santander Consumer USA
Refusing to refund accidental car payment after loan paid off

Santander Consumer USA is refusing to refund an over payment. On June 10 my car was paid in full and I accidentally send them another car payment. I have always paid my car note 30 days in advance and never late. It's a good thing I always sent my car payment Certified Mail. According to Santander they have no record of a payment being made for the month of June. I have called and emailed Santander and to this day no one has responded. It's a very simple request give me back my money! After doing some research on line about Santander its unbelievable how a loan company treats their customers. So here I am complaining hoping to get some resolve.

Company: Santander Consumer USA
Country: USA
State: Texas
City: Fort Worth
Address: P.O Box 961245
Phone: 8882224227

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