Aer Lingus
Excess Baggage
- 11-14-2010
- 49
I arranged a trip on the web with Aer Lingus including scheduling and spending money on 2 instances that I settled £40.
This doesn't mean you receive twice the weight.
However, after I got to check on-in they desired £186.00 for excess fat.
Yes i had been allowed 2 instances - but nonetheless just 20kg - not 40kg.
Fortunately I changed one situation to some 'Activities Carrier' that was real, when I just had diving gear inside it -
Although not with no large amount of fascination.
The lady at sign in wouldn't permit it, and so I visited their table in the airport where I had been informed 'A red situation
Isn't a Sports Case'. After yelling that I had been a Sports Correspondent and might provide a inadequate statement
About Aer Lingus to Reuters, the boss was named who created me start my situation.
On simply because there was just Diving Equipment inside, he permitted it to become handed like a Sports Carrier at a price of £32 (one of the ways).
I returned to check on-in and stated when I had previously compensated £20 for that carrier, I'd spend the distinction.
However, it was difficult because they are just permitted to consider cash and also the reimbursement would need to be categorized out in Cork.
I got to Cork and also the consultant there stated they might not provide discounts. For that I'd need to CREATE TO OR FAX
Thier dublin office and that i might obtain a reaction in 28 times - not necessarily a reimbursement.
There is no facility to phone or mail.
Fundamentally - again after much fascination - the boss was named who established which was the situation - I'd need to produce to Dublin.
And So I needed to do the 'Reuters' tale again after which it I recommended he transform the additional I'd taken care of my situation to some Sports Carrier
For my return. He decided, but just I since I had been exceedingly mad. Anybody who had beennot ready to shout really fully, might have been billed 2 x £186.00 for extra luggage.
Company: Aer Lingus
Country: USA