United Airlines
Will not refund mistaken fee

On Aug. 25, I had been touring from O'Hare and examined in in a kiosk, where the printer was damaged, and so I could not produce my solution. I shifted to another kiosk and somehow after I attempted to check on my carrier, the equipment had browse the bag in the prior kiosk also and charged me for 2 bags after I had just one. I told the solution broker who delivered me down the corridor to a different broker where I attempted to obtain my $25 reimbursement. The broker explained it had beennot within the program however and so I must call-back many times later and offered me several. I called back and was informed they mightnot provide me a reimbursement — I ought to have reported in the airport. I'd completed that and was informed subsequently to contact customer support (something which obviously does not occur at Usa).

I not just described my scenario to some consultant after which to some boss, but I confirmed documentary proof that I had been just examining one carrier. Nevertheless, Usa will not return the cash it required unfairly from me. What cheaters! Are they truly so difficult up they cannot return money unfairly obtained?

I submitted a using the Federal Aviation Administration, which submitted onto Usa, which again explained they nevertheless would not provide a return.

I'd suggest individuals complain to FAA. It'll not impose regulations against airlines however it retains a public tally of individuals who protest that ought to embarrass businesses that things such as this. United sure gets significantly more than $25 of poor coverage for this.

Company: United Airlines
Country: USA
State: Illinois
City: Chicago
Site: united.com

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