Indigo Airlines
Baggage Loss

Our cousin flew to Bangalore from Vadodara about the 27th of Rate 2008 on Indigo Airlines flight 6E 277 together with her two children. The trip was via Mumbai (only a end).

She'd examined in two-pieces of check in luggage. Once the trip arrived at Mumbai somebody in the Flight got as much as her and requested her just how many check in baggages she'd and he or she advised them-it was two (a carrier along with a luggage).

On landing in the Bangalore airport, she could get just the luggage. The carrier never arrived. On lodging a using the Flight, we weren't actually provided a number on requiring a great deal they decided to contact and let's know of the problem range.

Because that day-we keep calling the Flight quantity and speaking with numerous people but to no avail. They never contact to revise us about the standing of the research. So when I contact they simply say we're looking.

They state that if at the conclusion of 20 times (wow!) they're unable to locate they'd pay us with a few cash (centered on some weight-related formula).

Our recommendation for them would be to provide me the cash at this time and go back as soon as they discover the carrier for me personally. This can maintain them on feet and deal with the issue with increased homework. As well as for me, it'd imply that I acquire some instant reduction and realize that the problem is atleast half resolved.

One more thing that confuses me is the fact that they choose the compensation-based around the fat of the carrier, that will be completely absurd in my experience (okay, all airlines do exactly the same, but that doesnt mean it's correct). They are able to ensure it is necessary for individuals to complete the rough worth of the luggage at that time of check in (like we do whenever we deliver deals with couriers).

I'm still wishing we are ready to obtain back the carrier. Since I'm more thinking about obtaining my carrier than any payment!!

Company: Indigo Airlines
Country: USA

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