Sears
Battery Under Warranty Refused Exchange After Jump Start

I purchase a sear gold 700cc car battery under a three year warrantee. Hasn't been a year of normal use. Alternator is fine, battery is failing to hold its charge. I had tripple a give me a jump because the battery left me stranded on 87 north. I went to Sears explaining to floor sale person by the name Adam who said he couldn't exchange the battery because the test they did show a charge. I explained to this mouron that I charged it to get the car to them. They refuse to exchange it. Only if a i drain the battery out. Which there is nothing in their policy that states so. Not only was he rude and disrespectful. His helper a fat black women eating at the counter and chatting on her on cellphone instead of helping customer on company time.

Company: Sears
Country: USA

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