Carfax, Inc
Carfax failed to report accident

Cars & Transport

Carfax failed to report the accident for the 2004 Dodge Durango we bought used from a dealership in Pensacola, FL. Since then we have found the passenger trim pieces broken on the side of the seat, paint "orange peel" and paint over spray on the roof. The numbers on the mirrors and lights that always match from left and right did not match. We also had several auto body shops look at it and there is no doubt it had been in a major crash on the passenger side. Also the fact that the wheel base is almost an inch longer on the passenger side suggests it was used on a frame stretcher.
With the extent of the damage this vehicle should have been salvaged.


Company: Carfax, Inc
Country: USA
Site: carfax.com
  <     >  

RELATED COMPLAINTS

Allen Turner Hyundai
Proffesional scammer dealership

World Motors
Sold me a wrecked Mercedes-benz worth $13000, paid $23000! And mileage is wrong

AutoPlex 2000
Ripoff

Autocheck.com
Autocheck.com AutoFax failed to report an accident but CarFax did. Despite their claim that they report 2x more than CarFax, it's not always true!

Larry Miller Dodge
Sales Fraud

CarFax
Reported an accident that never happened

West Coast Auto Mall, Palm Harbor Auto Mall, Chris Gamble, Dana Gamble And Steve Ketchum
They sell damaged cars!

Carfax
False information reported about my vehicle and Carfax will not remove

CarFax
Is a rip-off! I paid the annual fee to receive a report on my own vehicle which I know to have been wrecked and the report came back clean

Carfax
"Total Loss Vehicle" Error Reported on Carfax