Greyhound Bus
Customer Service

Customer Support at its worst. I've had no issues with additional limbs of Greyhound Buslines when it comes to their Bundle Express program. Nevertheless, the El Monte stop requires the dessert. I had been outoftown after I obtained a phone that my bundle was prepared for shipping on the Mon or Wednesday. I approached work exactly the same day-to recommend them that I'd have the ability to choose it up Friday, and was informed that which was ok and that I wouldn't get any storage costs (they provide you with three days to get&or two times).

Therefore, on friday, I visited get the package and was instantly informed that I'd need to spend $2.00 or I'd not get my bundle. I recommended the woman operating the table that I established using the individual operating the table on Friday and Wednesday that it'd be ok with no storage costs could be sustained. Nevertheless, she insisted that I had been laying and extended to read their plan in my experience without providing me an opportunity to speak. After requesting a or boss, she claimed none were accessible and that I ought to keep today or she'd obtain the sherriff to take me out or charge me (I had been not really doing something to guarantee that, simply asking my situation). I informed her I'd not abandon without my desk which I needed to make use of her telephone to get hold of somebody from corporate or her supervisor to possess this resolved or mediated, and he or she flaty declined. It surely got to a place that she explained to contact a 800-number for Greyhound and put the brochure about the table, and when again, explained to depart or I'd get caught.

After returning to vehicle to get hold of greyhound corporate to obtain issues mediated, I had been ready to obtain my desk, although not without this lady (I take advantage of that freely) lecturing me and informing me that I ought to not return to her workplace (as well as for that reality mentioned I ought to visit LA to get my deals (that we required like a homophobic comment from her).

To top everything down, she wound up slamming the table on the floor and striking it from the counter, creating a break on a single of the thighs (its a-50is surfboard coffee-table—classic and never replacable). After I named to record the state towards the supervisor of the branch, the employee attempted to express she was the supervisor of the branch (which seems to be an overall total rest)

I've delivered a criticism against her and El Monte Greyhound to corporate to assist me. But, watch out for this workplace which lady.

Company: Greyhound Bus
Country: USA
State: California
City: El Monte

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