Walmart
Starter Damaged During Battery Change, Store Denies Fault

(writing for friend)

Took car in to get battery changed. They handed the key back like everything was ok and when tried to start the car it would not start. It turned out they touched other parts that they did not need to touch and messed up the car. It was a Sunday and could not get it to anywhere else so the car was left at Walmart overnight. They stated they just needed to get a part from the dealer and they could have it fixed in the morning.

When I went to Walmart the car was not fixed and they did not even have the part. Ended up waiting there for three hours until they finally admit they did not know what was wrong and had to tow it to the dealership. After getting it to a dealer, it turned out they messed up the starter. Was only supposed to pay for a new battery, ended up paying for a battery, towing, dealership fixing starter, and a rental. Now Walmart will not pay for what they messed up and is saying it is not their fault.

Additional story of a different person and different Walmart:
Took car to get simple oil change. They drained car of oil and did not add any new oil.

Company: Walmart
Country: USA
State: Arizona
City: Peoria
Address: 18551 N 83rd Ave

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