Walmart
Cheap Car Battery Failed Within a Week and Return Refused

My name is Russell I recently purchased a battery for my 94 auto van. This is one of there cheap batteries for vehicles they call then Ever Start maxx - 78s My battery in my van had to be jumped and was 7 years old. So I opted buying one of these cheap batteries at Walmart figuring the vehicle would be retired in a couple of years. So I got the battery home and had to put a battery charger on and then later had to get a jump start the next morning it wouldn't turn over. So I figured it must be the starter or alternator. I had to have the vehicle towed to my mechanic which cost me 75 dollars. My mechanic called me and told me the battery was bad and I had to spend an additional 140$ on a better grade of battery plus the cost to check out my alternator and starter.

So in my haste and anxiety I lost my receipt of the Walmart battery. I brought it to customer service. They sent me back to automotive to have it tested it had a dead cell. So I asked for a store credit on my credit card and was refused it was obvious the battery was less than a week old. You could of ate off it. So I was sent back to customer service. Sorry no return credit without receipt.

I walked out with the battery with such anger I could call for upper management. So I am no longer going to do business with them. PS don't buy Walmart maxx car batteries they are cheaply made my experience with this super store cost me over 300$

Company: Walmart
Country: USA

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