All Tune And Lube
Totally Misleading/Disregard of Customer's Wishes

On Feb. 19 I returned to All Tune after an earlier report stated that I needed a valve cover gasket job. I asked that they change the transmission fluid also. At about 9:00 A.M. I receive a call from a gentleman who stated that I had severe problems with my wheels. That I needed the CV joints replaced. Only one was bad, but why not do both, I explained that I really needed the other job done, or to skip the transmission and I would take care of that later. After haggling with price and discounts (they give educator's 10% discount) the price shoudl have been 641. When I got there it was 100 more, he said I did not hear right. Now grab this, after he tells me that I really don't need the valve cover job that all is needed is that the bolts be tightened and that will take care of it. Well the squeaking stopped, but now, today I am stuck at home with no care, the Oil light came on and it is making a squealing noise. So now I have no money and a broken down car.
The irony of the thing is that just last week I get a notice from them stating that the valve cover job needs really to be done. While I was there I also got a 5 point gotta do list.
Yeah right. When I asked that the job be done, everything else was done but that. And now I am with no car and no money.
&741.01

Advice, try and work a deal with the dealerships and take it there.

Company: All Tune And Lube
Country: USA
State: Texas
City: Waco
Address: 4600 W. Waco Dr
Phone: 2547765185

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