Jiffy Lube
Automatic Transmission Fluid is not approved by Kia Motors

Took my 2002 Kia Spectra into Jiffy Lube for an LOF and 60,000 mile transmission service. Following day, transmission delayed shifting to reverse. Took the car to Kia Dealer as it was still under powertrain warranty. Received a call from Kia stating I needed a new transmission at a cost of $1600. They say the wrong transmission fluid was used. Dextron III was used according to Kia. This voided the warranty from Kia and rightly so. Back to Jiffy lube with the information provided from Kia. Jiffy Lube assistant manager said that Dextron III was used but an additive was also used to change the properties of Dextron to a equal to the fluid Kia dealers use. Kia has not approved this additive, Jiffy Lube says it is good. Meanwhile, I have a Kia with a broken transmission and nobody to fess up and take responsibility.
Maybe Jiffy Lube is OK for oil changes but I am steering clear of them.

Company: Jiffy Lube
Country: USA
State: Washington
City: Puyallup
Address: 12208 Meridian S
Phone: 2538419555

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