United Parcel Service
Package undelivered over missing apartment number and second package missing

I live in a very large gated upscale apt community with an easily accessible management office. I received a post card from UPS that they were unable to deliver my package (from the same company they have delivered from numerous times) because the apt # was left off. UPS did not bother to leave it at the management office. Instead, they said they could not re-deliver when I called them and then stated I would need to drive 10 miles to retrieve the package when the nearest UPS office is less than a mile away. They offered no solution whatsoever to re-route the package back to the appropriate apartment.

Secondly, within the past 3 weeks, another UPS driver supposedly left a package at my door (unsigned for, of course) and I never saw the package. I have had the post office and FedEx leave packages without incident. I have a private entrance to my apartment that is covered and not easily seen by passers-by so I doubt seriously that it was stolen. I highly suspect (but cannot prove) that the driver was looking for free Christmas presents. Well, he got the package intended for my 84 yo father with Milton Berle and Roy Roger movies so. Ha! Ha! Ha!

No more UPS for me... I will tell all of the people I shop on line with that I will pay the extra cost using the post office or FedEx or DHL but never UPS again!

Company: United Parcel Service
Country: USA

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