Pep Boys
Terrible everything

I went right into a Pep Boys for that very first time recently to obtain some fresh tires since I have'd taken a tire within the weekend. Requested 2 tires (possibly for 54.99 since that is what it stated about the label) which wound up being $81 ea. Didn't spot the cost difference till the next evening. [hit 1]

That evening, among the FRESH tires blew out.

And So I dutifully back again to the Pep Boys at 8am each morning on Friday to obtain it exchanged. Was informed from the Supervisor (Juan) that it'd consider 1.5 hours to make the journey to my vehicle because there have been 3 additional vehicles before me. I waited there only a little over an hour or so within the waiting-room and was named towards the table to become informed they don't have my tires in-stock. Why can you create a client delay one hour to become informed a TIRE isn't in-stock? Cheers to make me late to function. [hit 2]

Called-up exactly the same Pep Boys after dealing with function and was informed by Juan the tires don't maintain till later at night. I questioned whether because I've in the future in anyhow whether I - can get two more tires included in the purchase-3- wheels-get-1-free unique (that we was not informed of recently) and Juan increases his speech and informs me hurriedly the bill is shut and when I'd like two more tires I Would need to spend top dollar for them. Despite I described the salesman recently misrepresented the buying price of the tires, the supervisor was totally unsympathetic, uncaring, as well as went insofar as to create enjoyment of me for not realizing the cost difference recently before signing the statement. [hit 3]

Classes learned: never visit Pep Boys in Jersey Town (from the newport mall). They truly are shadey to clients, ladies particularly, and do not address you prefer they benefit your company whatsoever.

Company: Pep Boys
Country: USA
Site: pepboys.com

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